Information Technology Services

Get Help:

When contacting us provide the following information:

  • Username
  • Phone number
  • Workstation location, and computer type
  • Problem or the error message (ensure that you record the exact error message)  twitter link for IT Services HelpDesk facebook link for IT Services HelpDesk

Winter Break Hours:

  • 12/18-12/22: 7:30 am - 5:00 pm
  • The Help Desk will be CLOSED starting Saturday, December 23rd and will return January 3rd. If you have an emergency, feel free to call and leave a voicemail or send us an email at
  • 1/3/18-1/6/18: 7:30 am - 5:00 pm

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E-mail is the official means of communication with IPFW students. An e-mail account is provided to all active students to be used for university responsibilities. This account is generated as soon as the student is admitted to the university.

IPFW student e-mail address follows the format of even though it is a Gmail account provided by Google Apps for Education. Student e-mail can be accessed on or off campus via the E-mail icon in myIPFW.

E-mail accounts are deleted when the student is no longer active. In general, this is one year after they graduate or stop taking classes. They will receive an e-mail two weeks before the account is scheduled for deletion.